Refund Policy
Thank you for shopping with Tidy Tack Room, operated by Flying Changes LLC. We want you to love what you ordered, but if something isn’t right, we’re here to help. Please review our return and refund policy below.
1. Returns
If you are not satisfied with your order, you may request a return within 14 days of the order date.
To be eligible for a return:
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The item must be unused, in its original packaging, and in the same condition you received it.
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You must provide proof of purchase (order number or receipt).
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Returns must be initiated within 14 days of the original order date.
To start a return, please email us at hello@tidytackroom.com.
2. Non-Returnable Items
Please note the following items cannot be returned or refunded:
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Branded or customized boxes
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Any item marked “final sale” or “non-returnable” at the time of purchase
3. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
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A refund will be issued to your original payment method.
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Shipping charges are non-refundable.
Refunds may take several business days to appear on your statement, depending on your payment provider.
4. Damaged or Faulty Items
If your item arrives damaged or there’s an issue with your order, please email us at hello@tidytackroom.com with your order number and a description (or photo) of the problem.
We’ll do our best to make it right.
5. Return Shipping
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Customers are responsible for the cost of return shipping unless the item is defective or incorrect.
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We recommend using a trackable shipping method. We are not responsible for items lost in transit.
6. Contact Us
For any questions regarding your order, returns, or this policy, please contact us at:
📍 Flying Changes LLC
17 Chenal Pass
Henderson, NV 89052
Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.
Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.