Refund Policy
Thank you for shopping with Tidy Tack Room, operated by Flying Changes LLC. We want you to love what you ordered, but if something isn’t right, we’re here to help. Please review our return and refund policy below.
1. Returns
If you are not satisfied with your order, you may request a return within 14 days of the order date.
To be eligible for a return:
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The item must be unused, in its original packaging, and in the same condition you received it.
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You must provide proof of purchase (order number or receipt).
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Returns must be initiated within 14 days of the original order date.
To start a return, please email us at hello@tidytackroom.com.
2. Non-Returnable Items
Please note the following items cannot be returned or refunded:
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Branded or customized boxes
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Any item marked “final sale” or “non-returnable” at the time of purchase
3. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
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A refund will be issued to your original payment method.
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Shipping charges are non-refundable.
Refunds may take several business days to appear on your statement, depending on your payment provider.
4. Damaged or Faulty Items
If your item arrives damaged or there’s an issue with your order, please email us at hello@tidytackroom.com with your order number and a description and photo of the problem.
We’ll do our best to make it right.
5. Return Shipping
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Customers are responsible for the cost of return shipping unless the item is confirmed to be defective or incorrect. All returned items are subject to inspection upon receipt. Refunds, including any applicable shipping costs, will only be issued after the item has been received and examined.
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We strongly recommend using a trackable shipping method. We are not responsible for items lost or damaged in transit.
6. Contact Us
For any questions regarding your order, returns, or this policy, please contact us at:
📍 Flying Changes LLC
Chenal Pass
Henderson, NV 89052
Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.